What is K2 Consultants?
K2 Consultants, Inc. is a marketing firm based out of Hartford, CT. We specialize in outsourced sales and client acquisition and work primarily with service-based Fortune 500 companies. Instead of over-sized remote call centers located around the country and the rest of the world, our teams divide and conquer. We open smaller branch locations to manage the customer relationships personally and locally.
Our clients depend on loyalty to make the long term revenue their shareholders depend on, and loyalty comes from a great customer experience. By managing these accounts locally, we can begin our relationship with a smile and handshake and for once provide the customer with a person they can deal with instead of 1-800-wait-on-hold.
The result of these grassroots efforts have been tremendous and have proven to be effective in all types of service and utility industries. Recently there has been a spike in competition in all of these industries, leaving the customer experience to be the most important separating factor. Our results, coupled with these industry conditions have put K2 Consultants in a remarkable position to grow exponentially.